Customer Satisfaction Survey

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…are low customer turnover, repeated emphasis on customer loyalty and retention, training, human resource practices, and empowerment of frontline personnel to, control quality, above average wages, intensified selection effort, high customer satisfaction, extensive training, employee satisfaction,…

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…in widescreen for enhanced quality. They are performance and result oriented. They can be converted into different formats. The stages in this process are call cycles, customer segments, product and pricing, field team size and skills, market profile, customer satisfaction, territories, competition.

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